Disconnection Policy

Khelo24bet understands that technical problems with the internet connection can sometimes interrupt the gameplay. The platform takes all possible measures to protect the interests of the players, ensuring the fair conduct of the game and preventing any attempts to abuse the system. The online platform reserves the right to make changes to the current disconnection policy at any time at its sole discretion.

Due to the fact that the quality of the Internet connection depends on many external factors, including the work of providers and the technical infrastructure, Khelo24bet has developed special mechanisms for handling such situations. Players are advised to take care of the stability of their connection in advance and, if necessary, consult with their Internet service provider.

If the connection is disconnected, it is important to understand that the bid that was not confirmed before the disconnection is automatically canceled. If the connection is interrupted after successful acceptance of the bet, it remains valid, and its result is determined by the natural course of the game. After the connection is restored, the results of such bets can be seen in the game history. The platform recommends that all Indian players pay special attention to the quality of their Internet connection for the most comfortable gaming experience.

Disconnection Policy for different categories of games

Khelo24bet Online Casino sets clear rules for different categories of games in case of loss of internet connection. In live games such as Baccarat, Roulette, and Andar Bahar, bets placed before the connection is broken are considered invalid and do not affect the player’s balance. However, if the shutdown occurs after the successful placement of the bet, it remains active, and its amount is correctly reflected on the account.

Similar principles apply to slot machines: spins that have not started due to loss of connection are not counted, while already activated spins remain valid even with subsequent disconnection. In all cases, the results of completed bets can be checked in the game history after the connection is restored.

The platform recommends that Indian players ensure a stable internet connection for an uninterrupted gaming experience. In case of technical difficulties, the support service is ready to provide the necessary information about the status of specific bets, although this does not affect the already determined results of the game rounds.